Video: A Great Way to Improve Service

Customer service & experience expert Shep Hyken has been in the business long enough to know what works and what doesn’t in customer service, he has immense knowledge of what drives customer satisfaction and when he speaks, i listen.

In this 2 minute video below he shares a tip on how you can improve your service & enhance the experience of your customers no matter what type of business you’re in.

 

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Kelechi Okeke
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