Why Your Brand Should Have Good Social Media Presence
Although social media is relatively recent, we can all agree that it is here to stay, and it has turned itself into a vital part
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Tag: Social media customer service
Apple Creates a New Twitter General Support Channel
Apple has expanded its presence on Twitter, adding an English-language general support channel — called @AppleSupport — They will be tweeting out tips and tricks,
Continue readingHow to Handle The Very Upset Customer
If you have a job in service industry, it is almost inevitable that you’ll encounter a disgruntled customer who is very unhappy about the product
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