Latest Freshdesk Pricing, Features and Reviews
Freshdesk is a cloud-based customer support software that helps businesses manage customer service operations. It was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy,
Continue reading
Tag: omnichannel
What is Omnichannel Customer Service and Why Does It Matter?
The customer is king. This sentence has been oft-quoted in the business world. And, its significance has only increased with time. Today, if your business
Continue readingHow to Succeed with Omnichannel Customer Service – Alex Bloom
When today’s customers require support, they don’t think in terms of channels. They reach out to your company through whatever means is most convenient or
Continue reading