The History of CRM (Infographic)
Customer Relationship Management (CRM) is the process of managing an organization’s interaction with its customers and prospects by using strategies, processes & technology to organize,
Continue readingCustomer Relationship Management (CRM) is the process of managing an organization’s interaction with its customers and prospects by using strategies, processes & technology to organize,
Continue readingCustomer service as we know it today has taken over 2 centuries to evolve. Merchants, tradesmen even the local butcher and Hatmakers had begun to
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