Five Shocking Customer Service Statistics
It is no new knowledge that if Customers don’t buy, you’ll soon be out of business (and probably in debt), this is why top brands
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Ten Customer Service Skills Employers Look out For Part 2
Here are 5 more Customer service skills employers are searching for. (Continued)
Continue readingTypes of Complaining Customers And How to Handle Their Complaints (Infographic)
Can you relate? Customer complaints are inevitable in Customer service, technology might fail, an overlooked issue might rear its head, there’s bound to be one
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Teach Your Staff How to Listen Actively
Most times companies hire staff, train them on Customer Service and deploy them to the field to carry out their various service functions, without giving
Continue readingGreat Internal Customer Service is Profitable
Customers are not just people who pay for the goods & services you offer, they also include those people whom you work with every day.
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