Six Customer Service Mistakes
Customer service has become a key driver of customer retention and loyalty as it’s been proven to create more profitable business results. Organizations with foresight
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Tag: Excellent Customer Service tips
Passive Aggressive Behavior in Customer Service
Passive-aggressive behaviour is one of the most destructive cancers to an organizational culture that ends up killing a great company, the self-esteem of the individuals
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Employee Engagement and Customer Satisfaction
It’s no news that Happy Employees = Happy Customers Employees and customers are closely linked; as what one does affects the other. Rude, aggressive customers will
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Employee Engagement & Customer Satisfaction
It’s no news that Happy Employees = Happy Customers. Employees and customers are closely linked; as what one does affects the other. Rude, aggressive customers will cause
Continue readingThe Power Of a Simple Smile
Great Customer Service always starts with a smile, and with good reason. In business it is important that to every customer you meet, your facial
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