Empowerment… Never Use “No” – John Tschohl
“As we look ahead into the next century, leaders will be those who empower others”. —Bill Gates A company’s success lies in empowered employees. It
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Tag: empower customer service
Steps To Empowering Your Front-line Service Team
Cumbersome approval processes make delivering great customer experiences an uphill task. When front line service reps are not empowered to resolve customer complaints, it results in longer processing
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