Customer Service Story – Steve’s Pizza
In today’s age, a seemingly small act by a business to its customer has the potential to impact positively or negatively on the brand, especially
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Tag: Delightful Customer Service
Great Customer Service Begins With…
Earlier, I published this basic customer service quiz designed for professionals to test knowledge and re-freshen on the basics. From the analysis of the results so far, a great number
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Infographic: Six Mind Blowing Customer Centricity Statistics
A customer-centric company is more than a company that offers good customer service. Apple, Amazon, Ritz Carlton hotel, Jet blue airways and Zappos are prime examples
Continue readingWhy Should I Delight my Customers?
Customer Service is what almost every forward-thinking institution/brand renders to their clients at their various contact points – the smile, the courtesy, respect, empathy and
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