Top 7 Innovations in Online Customer Experience
Digital technologies today evolve faster than we can adapt. If you consider this to be a huge hassle for your business, take a breather to
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Tag: CX
7 Important Steps To Understanding Your Customers’ Journey
Before any business can satisfy customers’ needs or exceed their expectations, good knowledge of what the customers truly want is needed. This entails having an
Continue readingGetting a Banking Experience at Your Local Bar?
Suppose you walked into your favorite bar on Friday, and notice new chairs, tables, security and a queue guide (that’s right, a queue guide). After you’ve
Continue readingSuccess Tips In A Customer Service Career Part 2
This is the 2nd (and final) blog in my current series on the topic of Success Tips In A Customer Service Career. If you missed Part
Continue readingSuccess Tips In A Customer Service Career Part 1
A customer service career is an interesting, challenging and rewarding one. The duties of customer service professionals will vary from company to company, but most of the time
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