Customer Service Story – A Split In The Sole
Good customer service stories deserve to be retold and shared. This story is about an experience a customer (Steve Grey) had when he had a
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Tag: Customer Service
The Apple Guide To Recruiting The Right People
One of my favourite Walt Disney quotes says “You can dream, design and build the most wonderful place in the world, but it requires people
Continue reading10 Signs You Need To Smile More
Smiling is a basic gesture every human on this planet can understand & use. The power of a simple smile is often under estimated, but
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Tips On How To Handle Racist Customers
Racism or negative ethnicity should have no place in a business environment. Negative comments about a person’s skin colour, ethnicity or culture are very offensive
Continue readingBirthday In The Sky – Customer Service Story
Professionals in the service industry need some inspiration from time to time. Stories about everyday heroes going beyond their job specifications to make a customer
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