Great Internal Customer Service is Profitable
Customers are not just people who pay for the goods & services you offer, they also include those people whom you work with every day.
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Drawing The Line Between Doable And Outrageous Customer Requests
While it is essential to go above and beyond our call of duty to provide positive and exceptional Customer experience, it important to also note
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If you have a job in service industry, it is almost inevitable that you’ll encounter a disgruntled customer who is very unhappy about the product
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Why The Complaining Customer Should Be Valued
Complaints are emotional in nature, people complain when they feel hurt or disappointed, but most of the time, businesses feel and see the complaining customer
Continue readingTen Important Points To Note In Customer Service
The Customer is your Boss: Never forget you’re in business to render service to Customers.  The Customer pays the bills and makes our employment possible.
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