CXService360 Customer Service Quiz
How much do you really know about customer service? It is important that every professional test their knowledge in their chosen career path, from time to
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Tag: Customer Service
Three Toxic Customer Service Myths
It is important that every professional and business owner be able to distinguish between myth and reality in customer service. Sadly a lot of people
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Attitude goes a long way in both work and personal life; it affects the way we perceive events and react to them. As a customer
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Reward and Recognize Excellent Service
The desire to feel special is natural to human beings. People want to know that they matter to others and we all want to feel important and appreciated
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Infographic: Emotional Intelligence and You
Emotional intelligence is the ability to identify and appropriately respond to one’s own emotions and the emotions of others. In business, it is becoming more
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