Great Customer Service Story – The Locksmith
Great customer service stories or memorable experiences are fun to read about, they also serve as a training or motivational tool to inspire customer service
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Tag: Customer Service
Angry Customers Attack Airline Manager [Video]
Recently angry customers of a certain Nigerian airline lost all cool and attacked a manager of the airline after their flight was delayed for 3 days
Continue reading15 Steps To Great Customer Service [Video]
When you are able to render the sort of service that leaves your customers satisfied, happy or excited, you can bet they’d want to come
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The History of CRM (Infographic)
Customer Relationship Management (CRM) is the process of managing an organization’s interaction with its customers and prospects by using strategies, processes & technology to organize,
Continue readingIs It Easy For Your Customers To Complain?
This video below is from CBC’s investigative consumer program (marketplace). They pranked customers in a fashion store, by assigning them an actor who played the role of an
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