Developing a Customer Service Vision
When you don’t know where you are going, it is really hard to get there. Delivering exceptional customer service starts with defining a clear and
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Tag: Customer Service tools
The Customer Service Guide to Acronyms
As hard as it may be to believe, the online acronym “LOL” – laughing out loud, has been around for 25 years. Initially meaning “lots
Continue readingApps Can Deliver Customer Satisfaction
Apps give service companies the opportunity to get valuable mobile real estate – that limited space every device user has on their phone or tablet. Once downloaded, good design and strategic interaction can strengthen the connection between customers and a company. Next time a customer needs a service, the company with the app is already on their mind.
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Continue readingThe Futuristic Customer Experience is Here
As our achievements in technology advance, companies will find a way to leverage on these advances to give more value to the products and services
Continue readingThree Things That Negatively Impact Customer Experience In Your Business
One of the most important factors in establishing brand loyalty is the customer experience. Building Customer loyalty is about more than just creating catchy
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