15 Steps To Great Customer Service [Video]
When you are able to render the sort of service that leaves your customers satisfied, happy or excited, you can bet they’d want to come
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7 Things You Should Never, Ever Share With Your Customers
In business, it is crucial to cultivate positive relationships with customers to win their loyalty. This relationship is built through constant engagement and interaction between the company
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Emotional Intelligence & Your Career (Infographic)
Emotional Intelligence or Emotional Quotient is as important as a person’s IQ (Intelligence Quotient) when it comes to work and career excellence. It plays an
Continue reading#13 Productivity Tips For Customer Service Professionals
A career in customer service is one that is both challenging and quite rewarding. In order for any individual to excel in their chosen career
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How To Stay On The Cutting Edge – Shep Hyken
Customer service expert Shep Hyken, shares valuable tips on how businesses can stay on the cutting edge in area of customer service & experience in
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