4 Best Practices for Answering Phones at Law Firms
When you own your own law firm, you may have to be your own secretary for a while until you can build up a client
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Tag: Customer Service tips
8 Steps to Write the Perfect Customer Service Email
Customer service is the pillar of every successful business. That point of contact with customers can make or break a business. To build an overall
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5 Actions that can improve the customer service experience
Having positive interactions with your customer is something that benefits all parties involved. Do we as the service provider get it right with the customer
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Understanding The Peak–end Rule & How It Affects Customer Experience
Did you know that customers are very likely to form biased memories of their experience with your business? It is what your customers remember about
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A Practical Guide On How To Win Customers With Empathy
Solving a customer’s problem is an integral part of customer service, but when it comes to customer satisfaction, fixing the problem is never enough. This
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