Teach Your Staff How to Listen Actively
Most times companies hire staff, train them on Customer Service and deploy them to the field to carry out their various service functions, without giving
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Tag: Customer Service tips
How to Handle The Very Upset Customer
If you have a job in service industry, it is almost inevitable that you’ll encounter a disgruntled customer who is very unhappy about the product
Continue readingTen Important Points To Note In Customer Service
The Customer is your Boss: Never forget you’re in business to render service to Customers.  The Customer pays the bills and makes our employment possible.
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