Five Shocking Customer Service Statistics
It is no new knowledge that if Customers don’t buy, you’ll soon be out of business (and probably in debt), this is why top brands
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Simple Tricks To Reduce Customer’s Perceived Waiting Time [Updated]
Most people dread the experience of having to wait in a long queue for a service, and some won’t even mind spending extra money if
Continue readingTen Customer Service Skills Employers Look out For Part 2
Here are 5 more Customer service skills employers are searching for. (Continued)
Continue readingTypes of Complaining Customers And How to Handle Their Complaints (Infographic)
Can you relate? Customer complaints are inevitable in Customer service, technology might fail, an overlooked issue might rear its head, there’s bound to be one
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Apple Creates a New Twitter General Support Channel
Apple has expanded its presence on Twitter, adding an English-language general support channel — called @AppleSupport — They will be tweeting out tips and tricks,
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