Six Customer Service Mistakes
Customer service has become a key driver of customer retention and loyalty as it’s been proven to create more profitable business results. Organizations with foresight
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Tag: Customer Service tips
How To Turn An Angry Customer To An Advocate
It doesn’t matter how great your service or products are, and in reality, not all Customers will love you or be satisfied. In fact, many
Continue readingApps Can Deliver Customer Satisfaction
Apps give service companies the opportunity to get valuable mobile real estate – that limited space every device user has on their phone or tablet. Once downloaded, good design and strategic interaction can strengthen the connection between customers and a company. Next time a customer needs a service, the company with the app is already on their mind.
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Continue readingThe Power Of a Simple Smile
Great Customer Service always starts with a smile, and with good reason. In business it is important that to every customer you meet, your facial
Continue readingAsking The Right Questions, In the Right Way
In the course of interaction with Customers, eventually you might have to ask questions ot seek clarification. The way you ask the question and your
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