How to Improve Customer Loyalty – Bob Thompson
In this episode of Amazing Business Radio Shep Hyken speaks with Bob Thompson, speaker, author and CEO/founder of the research and publishing firm CustomerThink, about his
Continue readingTag: Customer service radio
The 7 Deadly Sins of Customer Service – Annette Franz
Shep Hyken speaks with customer experience expert, Vice President of Client Experience at Compellon and author of the popular blog CX Journey™, Annette Franz. In
Continue reading