15 Steps To Great Customer Service [Video]
When you are able to render the sort of service that leaves your customers satisfied, happy or excited, you can bet they’d want to come
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Success Tips In A Customer Service Career Part 2
This is the 2nd (and final) blog in my current series on the topic of Success Tips In A Customer Service Career. If you missed Part
Continue readingSuccess Tips In A Customer Service Career Part 1
A customer service career is an interesting, challenging and rewarding one. The duties of customer service professionals will vary from company to company, but most of the time
Continue readingTips On How To Improve Empathy
The ability to recognize and understand emotion in other people is important in building & sustaining relationships in business and interpersonal relationships. A brand’s opportunity to
Continue readingKeep Your Customers Informed
Keeping customers informed is critical in delivering positive experiences. Whether in person, by phone or email, when you are processing a request for a customer and it is taking longer
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