More Ways To Celebrate Customer Service Week
In this episode of Amazing Business Radio, Shep Hyken speaks with the President of the International Customer Service Association Bill Gessert. In this content packed interview, Shep
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Creative Ways To Reinforce Your Customer Service Culture
Organizations all over the world now realize the importance of having satisfied customers who can refer more people to them, this begins with having a strong customer
Continue readingGiving Customers An Extraordinary Experience
It is no longer news that the customer’s experience is the new marketing strategy, give them a great experience and they will come back with
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Are The ‘Nice’ Customers Ruining Your Business?
Most business owners have a puzzled look on their faces whenever I throw this question at them. They wonder how Nice customers can possibly ruin
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