Social Media Etiquette For Customer Service
Thanks to the internet and smartphones & social media, customer service has evolved in numerous ways in its short history. Social media which has now
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Tag: Customer Service Article
Is It Easy For Customers To Patronize You?
“One afternoon at a shopping mall during the busy Christmas season, a consultant ventured into an athletic shoe store to buy some new running shoes. This
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How Loyal Customers Grow A Business
Every business needs customers and patrons to grow, but it won’t happen if customers keep leaving and never come back. Think of a bucket with
Continue readingCustomer Service Body Language Mistakes You Should Avoid
Body Language is an important aspect of communication between customers and service representatives. it is important for customer service reps to be trained to interpret
Continue readingCan Word of Mouth Win Back A Lost Customer?
Customer service software giant Kayako recently carried out a survey in which 1000 customers were asked if they would ever return to a company after
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