Birthday In The Sky – Customer Service Story
Professionals in the service industry need some inspiration from time to time. Stories about everyday heroes going beyond their job specifications to make a customer
Continue readingTag: Customer Service Article
Great Customer Service Story – The Locksmith
Great customer service stories or memorable experiences are fun to read about, they also serve as a training or motivational tool to inspire customer service
Continue reading
When it Comes to Customer Service, Be a Leader – Shep Hyken
This week we are sharing a guest blog from New York Times bestselling business author & customer service expert – Shep Hyken! Shep illustrates what
Continue reading
Why You Should Invest In CRM
You might have heard about CRM, maybe it sounds like just another fancy word consultants throw around, and you’re not really sure or convinced that
Continue reading
5 Important Customer Service Trends In 2017 [Infographic]
A study by NewVoiceMedia revealed that companies lose more than $62 billion due to poor customer service. Customer service & CX are now very critical
Continue reading