The Customer Service Guide to Acronyms
As hard as it may be to believe, the online acronym “LOL” – laughing out loud, has been around for 25 years. Initially meaning “lots
Continue readingAs hard as it may be to believe, the online acronym “LOL” – laughing out loud, has been around for 25 years. Initially meaning “lots
Continue readingAs hard as it may be to believe, the online acronym “LOL” – laughing out loud, has been around for 25 years. Initially meaning “lots of love” used
Continue readingGreat Customer Service always starts with a smile, and with good reason. In business it is important that to every customer you meet, your facial
Continue reading“To keep a customer demands as much skill as to win one.” -American proverb
Customer service is essential to every business. Not only does keeping your Customers happy help ensure they continue their relationship with your company, it also attracts new business.
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Customer service has gone beyond being a department to being a core responsibility of every brand employee, especially those who interact with Customers.
These are 20 skills should master to super charge your Custormer Service career
Continue readingCustomer Service is what almost every forward-thinking institution/brand renders to their clients at their various contact points – the smile, the courtesy, respect, empathy and
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