How To Stay On The Cutting Edge – Shep Hyken
Customer service expert Shep Hyken, shares valuable tips on how businesses can stay on the cutting edge in area of customer service & experience in
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Tag: Customer service advice
Infographic – 10 Ways To Improve Customer Service
We’re in an age where customers have significantly more power than business entities they interact with, customers can now – Buy from you, a local competitor
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6 Things Your Customers Find Annoying
Ensuring customers are satisfied whenever they patronize a business is a great way to win their loyalty, but the most pleasant experience can easily be
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What To Do When You Don’t Know The Answer To a Customers Question
Being a customer service professional often entails responding to customer inquiries and providing support where necessary. But in reality, knowing all the answers to the
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Do Not Make Your Customers This Frustrated!
I recently stumbled upon this call center recording between a really frustrated customer & an agent. This is a good example of an organization literally
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