Are Your Customers Truly Satisfied?
A few days back, I came across this interesting meme. While I found it hilarious, It reminded me of an experience working with an organization
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Tag: Customer satisfaction
Measuring Customer Satisfaction Without Surveys [Infographic]
Have you ever been upset about an interaction you’ve had with a company? It probably happens with more frequency than many of us would like
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Hilarious Email Sent By An Angry Customer
I recently stumbled upon this email written by an angry customer to his bank on reddit. The reason for the customer’s displeasure was over an event
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What To Do When You Don’t Know The Answer To a Customers Question
Being a customer service professional often entails responding to customer inquiries and providing support where necessary. But in reality, knowing all the answers to the
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Do Not Make Your Customers This Frustrated!
I recently stumbled upon this call center recording between a really frustrated customer & an agent. This is a good example of an organization literally
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