Highlights From The Global State of Customer Experience 2016 Report
The Global State of Customer Experience 2016 by CX Network in partnership with Forrester & CRM Xchange has been published. Below are 3 interesting highlights
Continue reading
Tag: Customer loyalty
Five Reasons You Can’t Ignore Customer Experience
As more businesses begin to realize and come to terms with the fact that the customer’s experience is the next competitive battleground, It has become very necessary
Continue readingFive Reasons You Can’t Ignore Customer Experience
As more businesses begin to realize and come to terms with the fact that the customer’s experience is the next competitive battleground, It has become very necessary
Continue readingThe Results of Poor Service Standards
An organization that has poor customer service standards runs the risk of losing out to competition. The effect usually takes years before it begins to manifest,
Continue reading
What Is The Key To Customer Loyalty?
This is the one question that every business owner, who faces competition has asked at one point or the other.
Continue reading