Simple Tricks To Reduce Customer’s Perceived Waiting Time [Updated]
Most people dread the experience of having to wait in a long queue for a service, and some won’t even mind spending extra money if
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Why Your Brand Should Have Good Social Media Presence
Although social media is relatively recent, we can all agree that it is here to stay, and it has turned itself into a vital part
Continue readingTen Customer Service Skills Employers Look out For Part 2
Here are 5 more Customer service skills employers are searching for. (Continued)
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Teach Your Staff How to Listen Actively
Most times companies hire staff, train them on Customer Service and deploy them to the field to carry out their various service functions, without giving
Continue readingHow the Customer’s Experience can Impact Business Results
Alot of people wonder how the Customer’s experience can affect their balance sheets, which is why you sometimes hear; Forget about good customer service; people
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