The Futuristic Customer Experience is Here
As our achievements in technology advance, companies will find a way to leverage on these advances to give more value to the products and services
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Why Should I Delight my Customers?
Customer Service is what almost every forward-thinking institution/brand renders to their clients at their various contact points – the smile, the courtesy, respect, empathy and
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What Millennials Expect from Their Banks
However good your product or service is, the truth is that no-one will buy it if they don’t want it or believe they don’t need
Continue readingThree Things That Negatively Impact Customer Experience In Your Business
 One of the most important factors in establishing brand loyalty is the customer experience. Building Customer loyalty is about more than just creating catchy
Continue readingFive Shocking Customer Service Statistics
It is no new knowledge that if Customers don’t buy, you’ll soon be out of business (and probably in debt), this is why top brands
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