Customer Service Story – Tire Rack
This story was shared on Reddit and shows what sort of Customer perception is created when senior management drives service & goes the extra mile.
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Tag: Customer Experience
Apps Can Deliver Customer Satisfaction
Apps give service companies the opportunity to get valuable mobile real estate – that limited space every device user has on their phone or tablet. Once downloaded, good design and strategic interaction can strengthen the connection between customers and a company. Next time a customer needs a service, the company with the app is already on their mind.
Sourced through Scoop.it from: blogs.adobe.com
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