Infographic – 10 Ways To Improve Customer Service
We’re in an age where customers have significantly more power than business entities they interact with, customers can now – Buy from you, a local competitor
Continue readingWe’re in an age where customers have significantly more power than business entities they interact with, customers can now – Buy from you, a local competitor
Continue readingNo doubt the today’s customer has been greatly empowered and has an array of contact channels with which he can interact with a brand. The
Continue readingWhen customers fall in love with a brand, they don’t just become loyal – they turn into advocates that can make your best sales personnel green
Continue readingBusinesses have come to realize that their customers experience is unarguably tied to their profitability. For those businesses that are yet to understand why this is so, below
Continue readingThe Global State of Customer Experience 2016 by CX Network in partnership with Forrester & CRM Xchange has been published. Below are 3 interesting highlights
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