Customer Service Story – Pontiac
Customer complaints are very valuable sources of insight into the growth & improvement of a business and its products or services. They help businesses identify
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Tag: customer complaint
6 Reasons Why Your Customers Do Not Complain
Customer loyalty is critical to the survival of any business. If your customers suddenly find good reasons to start visiting your competitors, maybe it was
Continue readingLessons From The Oldest Written Customer Complaint
The oldest written customer complaint was angrily written about 3,750 years ago, A man named Nanni wrote a letter to express his dissatisfaction with the quality of copper
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How To Turn An Angry Customer To An Advocate
It doesn’t matter how great your service or products are, and in reality, not all Customers will love you or be satisfied. In fact, many
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