Free eBook: 6 Tips That Would Enhance Your Customer Service Career
Although customer service can be challenging, it is also very rewarding and it makes a great career choice for those who enjoy interacting with people
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Infographic: How To Make Customers Fall In Love With Your Brand
When customers fall in love with a brand, they don’t just become loyal – they turn into advocates that can make your best sales personnel green
Continue readingThe 7 Deadly Sins of Customer Service – Annette Franz
Shep Hyken speaks with customer experience expert, Vice President of Client Experience at Compellon and author of the popular blog CX Journeyâ„¢, Annette Franz. In
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Infographic: 2016 The Year of The Customer
Businesses have come to realize that their customers experience is unarguably tied to their profitability. For those businesses that are yet to understand why this is so, below
Continue readingLessons From The Oldest Written Customer Complaint
The oldest written customer complaint was angrily written about 3,750 years ago, A man named Nanni wrote a letter to express his dissatisfaction with the quality of copper
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