Can Word of Mouth Win Back A Lost Customer?
Customer service software giant Kayako recently carried out a survey in which 1000 customers were asked if they would ever return to a company after
Continue readingCustomer service software giant Kayako recently carried out a survey in which 1000 customers were asked if they would ever return to a company after
Continue readingA lot of businesses are focusing on improving their customer’s experience in recent years, In fact, 91% of organizations said they aspire to be among
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