Ten Customer Service Skills Employers Look out For Part 2
Here are 5 more Customer service skills employers are searching for. (Continued)
Continue readingTypes of Complaining Customers And How to Handle Their Complaints (Infographic)
Can you relate? Customer complaints are inevitable in Customer service, technology might fail, an overlooked issue might rear its head, there’s bound to be one
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Apple Creates a New Twitter General Support Channel
Apple has expanded its presence on Twitter, adding an English-language general support channel — called @AppleSupport — They will be tweeting out tips and tricks,
Continue readingTen Customer Service Skills Employers Look out For Part 1
A career in Customer Service can be quite rewarding if you go into it with the right attitude and skills. If you’re looking forward to
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Teach Your Staff How to Listen Actively
Most times companies hire staff, train them on Customer Service and deploy them to the field to carry out their various service functions, without giving
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