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What Millennials Expect from Their Banks

Posted on March 16, 2016May 17, 2023 by Kelechi Okeke

However good your product or service is, the truth is that no-one will buy it if they don’t want it or believe they don’t need

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Customer Service

Five Customer Service Quotes to Motivate You

Posted on March 15, 2016May 17, 2023 by Kelechi Okeke

Customer service excellence will always be one of the critical competitive advantages for any business. Customer Service can be demotivating and really hectic at times,

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Customer Service

Three Things That Negatively Impact Customer Experience In Your Business

Posted on March 14, 2016July 4, 2020 by Kelechi Okeke

  One of the most important factors in establishing brand loyalty is the customer experience. Building Customer loyalty is about more than just creating catchy

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Customer Experience
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Five Shocking Customer Service Statistics

Posted on March 11, 2016January 10, 2024 by Kelechi Okeke

It is no new knowledge that if Customers don’t buy, you’ll soon be out of business (and probably in debt), this is why top brands

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Customer Service

Simple Tricks To Reduce Customer’s Perceived Waiting Time [Updated]

Posted on March 10, 2016July 4, 2020 by Kelechi Okeke

Most people dread the experience of having to wait in a long queue for a service, and some won’t even mind spending extra money if

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Customer Service
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