CXService360

Five Important Things You Should Know About Millennials

You must have probably come across the word ‘millennial’ or ‘Gen Y’ (Generation Y) at one point or the other. But who or what exactly

It is important that every professional and business owner be able to distinguish between myth and reality in customer service. Sadly a lot of people

Attitude goes a long way in both work and personal life; it affects the way we perceive events and react to them. As a customer

Digibank is the brain child of singapore’s DBS (Development Bank of Singapore), it is the first mobile only bank in India, meaning that it is

Customer service as we know it today has taken over 2 centuries to evolve. Merchants, tradesmen even the local butcher and Hatmakers had begun to