As customer service week draws near, customer service managers are seeking fun and cost-effective ways to celebrate their customers and customer service reps. Here are
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Ensuring customers are satisfied whenever they patronize a business is a great way to win their loyalty, but the most pleasant experience can easily be
Continue readingCustomer Service Week is an international event devoted to recognizing the importance of customer service, and rewarding those who service and support customers each day.
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Being a customer service professional often entails responding to customer inquiries and providing support where necessary. But in reality, knowing all the answers to the
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I recently stumbled upon this call center recording between a really frustrated customer & an agent. This is a good example of an organization literally
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