How To Handle Service Failure
No matter how efficient and wonderful any company is, service failures are bound to occur, because companies are mostly made up of people and technology,
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How To Stay On The Cutting Edge – Shep Hyken
Customer service expert Shep Hyken, shares valuable tips on how businesses can stay on the cutting edge in area of customer service & experience in
Continue readingWhy You Should Thank Your Customers Always
After a brand successfully converts a prospect or lead to customers, most just add the numbers to their statistics, give their marketers bonuses and continue
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Career Tips: 7 Tips To Winning Customer Admiration
If you seek excellence in anything that you do, then you no doubt would want to have a rich, rewarding customer service career. Although there
Continue readingInfographic – 10 Ways To Improve Customer Service
We’re in an age where customers have significantly more power than business entities they interact with, customers can now – Buy from you, a local competitor
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