Can E-Commerce Stores Survive Without Live Chat?
As today’s society moves rapidly towards an even more digitized age, the e-commerce industry continues to grow and develop at a proportional rate. Many businesses
Continue readingAs today’s society moves rapidly towards an even more digitized age, the e-commerce industry continues to grow and develop at a proportional rate. Many businesses
Continue readingGreat customer service stories or memorable experiences are fun to read about, they also serve as a training or motivational tool to inspire customer service
Continue readingEveryone wants a customer-focused team. Imagine a group of employees who are so obsessed with customer service that they work hard to solve problems, give
Continue readingThis week we are sharing a guest blog from New York Times bestselling business author & customer service expert – Shep Hyken! Shep illustrates what
Continue readingThere are plenty of ways that the internet has revolutionized doing business. It has changed the way businesses recruit best-fit candidates, thanks to online job
Continue reading