30 Awesome Ways To Reward Employees & Boost Productivity
This is a quote by renowned writer and leadership training guru Dale Carnegie, which a lot of people might recognize. Dale understood that feeling genuinely appreciated
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How much of a good listener do you think you are? Most people believe they’re good at listening, but in reality, good listeners are rare
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Customers all over the world today can click and purchase products and services without any assistance. The need for a human interaction typically comes after
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In business today, customer service has gone beyond being just another department, to becoming a very critical component in the relationship between a brand and
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Sometimes it amazes me how determined customers can get, in ensuring their complaint is heard. Some customers can hold grudges for a long time (read
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