How to Deal With Dishonest Customers
In business, customers are valuable and important. In fact, as the popular saying goes – “the Customer is always right”. Does that mean that a business should
Continue readingWhy You Should Ensure A Positive Brand Reputation
Thanks to the internet and social media, the world has become a global village. People across vast distances can connect and share ideas just as
Continue reading11 Costly Customer Survey Mistakes You Should Avoid [Infographic]
Knowing what the customer wants and how they think about a brand or its products has become increasingly necessary in business and surveys are a
Continue reading11 Important Websites For Customer Service Professionals
The internet is a very large place, with an endless number of websites, tools, and resources out there, it is important to know which is
Continue readingBirthday In The Sky – Customer Service Story
Professionals in the service industry need some inspiration from time to time. Stories about everyday heroes going beyond their job specifications to make a customer
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