Why You Should Ensure A Positive Brand Reputation
Thanks to the internet and social media, the world has become a global village. People across vast distances can connect and share ideas just as
Continue reading11 Costly Customer Survey Mistakes You Should Avoid [Infographic]
Knowing what the customer wants and how they think about a brand or its products has become increasingly necessary in business and surveys are a
Continue reading11 Important Websites For Customer Service Professionals
The internet is a very large place, with an endless number of websites, tools, and resources out there, it is important to know which is
Continue readingBirthday In The Sky – Customer Service Story
Professionals in the service industry need some inspiration from time to time. Stories about everyday heroes going beyond their job specifications to make a customer
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5 Tips On How To Build Rapport With Customers
Customers in any business are attracted to enjoyable, comfortable experiences and will generally prefer to do business with those organizations they have built a good
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