What Is Customer Service? Definition and Career Guide
It is very important for anyone who is considering a career in customer service to ask and understand the question – What is customer service?
Continue reading
10 Signs You Need To Smile More
Smiling is a basic gesture every human on this planet can understand & use. The power of a simple smile is often under estimated, but
Continue reading
Tips On How To Handle Racist Customers
Racism or negative ethnicity should have no place in a business environment. Negative comments about a person’s skin colour, ethnicity or culture are very offensive
Continue reading
Why Live Chat Is Crucial For Customer Support – Jason Grills
Since the beginning of the global Internet age, everyone started going online. This includes business organizations as well. Naturally, when businesses realized just how many
Continue reading10 Customer Experience Mistakes You Should Avoid
We are in the age of the customer, there’s no doubt about it. Customers have more power over businesses at this point in history than
Continue reading