5 Easy-to-Master Tips To Calm an Angry Customer By Hannah Karanja
If you are in customer service, chances are, at one time or another, you will have to deal with an angry customer. Â I wish I
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6 Reasons Why Your Customers Do Not Complain
Customer loyalty is critical to the survival of any business. If your customers suddenly find good reasons to start visiting your competitors, maybe it was
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Why Great Ambience Is Important In The Customer Experience
Ambience is important in your customer’s experience, the customers will form an impression of your business based on the ambience of your offices & outlets,
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10 Body Language Tips That Will Make You A Customer Service Star
Body language provides an incredible amount of information on what other people might be thinking or feeling, after all it accounts for over 60% of
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What Is Customer Service? Definition and Career Guide
It is very important for anyone who is considering a career in customer service to ask and understand the question – What is customer service?
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