Heimdallr Customer Service Story
We’ve shared a number of inspiring customer service stories from brands in various industries from Airlines, to Hotels, to fast food chains and even ophthalmologists.
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10 Things You Can Do To Improve Employee Experience [Infographic]
Customer experience (CX) has been on the front burner for organizations for a long time now. While it plays a very important role in winning
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Top 7 Innovations in Online Customer Experience
Digital technologies today evolve faster than we can adapt. If you consider this to be a huge hassle for your business, take a breather to
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Lessons From The Interesting Success Story Of Amazon –
The other day, I was attending a class for a diploma in Human Resource Management. The facilitator was teaching us about motivational theories and their
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7 Important Steps To Understanding Your Customers’ Journey
Before any business can satisfy customers’ needs or exceed their expectations, good knowledge of what the customers truly want is needed. This entails having an
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