Customer Service Story – United Airlines
A few years ago Kelly Drake and United airlines caused a media frenzy after the airline went out of their way to ensure they were able
Continue readingA few years ago Kelly Drake and United airlines caused a media frenzy after the airline went out of their way to ensure they were able
Continue readingCustomer service is hard, yet it is rewarding. But sometimes it can be difficult to go above and beyond to deliver great service to customers. This
Continue readingIt shouldn’t always be stories of bad/horrible customer service that we read about, positive stories from everyday people can do wonders in motivating professionals in
Continue readingThis awesome customer service story was shared on The Financial Brand website by Ron Shevlin. The story shows how much of an impact one employee
Continue readingThis story was shared on Reddit and shows what sort of Customer perception is created when senior management drives service & goes the extra mile.
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