CXService360

Interview with Jeff Yasuda – Enhancing Customer Experience With Music

Different genres of music have varying effects on mood, and this can be powerful in shaping the customer’s experience. Music can be used to engage,

In today’s fast-paced world, customers tend to have a short attention span. Time has become a limited resource, and most people do not concentrate on

“As we look ahead into the next century, leaders will be those who empower others”. —Bill Gates A company’s success lies in empowered employees. It

Are you seeking a job in the customer service sector? Customer service is a competitive industry, and if you want to land one of the

Customer service is as vital as it ever been these days if not more, since so much commerce is being done remotely, meaning that the