Best Practices To Improve Customer Loyalty in 2021
As consumers and businesses adjust to the impact of the COVID-19 pandemic which changed the way we live our lives and conduct business, it is
Continue readingAs consumers and businesses adjust to the impact of the COVID-19 pandemic which changed the way we live our lives and conduct business, it is
Continue readingThe COVID19 pandemic ushered in significant changes in both consumer behaviour and business operations. As the world grapples to overcome the pandemic, consumer behaviour is
Continue readingCustomer complaints are very valuable sources of insight into the growth & improvement of a business and its products or services. They help businesses identify
Continue readingAutomatic dialers have changed the way call centres operate. These outbound calling systems have the ability to automatically dial numbers from a list of contacts.
Continue readingAs the world continues to grapple with multiple impacts of the COVID_19 pandemic, the dramatic change in spending habits and furloughing of the retail trade
Continue reading