Customer Service Story – Warby Parker
In most organizations, employees will turn a blind eye to anything relating to customers or work as soon as they’re out of the office and
Continue reading
Search Results for: customer service story
Customer Service Story – Steve’s Pizza
In today’s age, a seemingly small act by a business to its customer has the potential to impact positively or negatively on the brand, especially
Continue reading
Customer Service Story – Hilton Hotel’s Point Break
Delighting customers does not have to be expensive, just doing the little things has the potential to yield bigger positive results. The following customer service
Continue reading
Customer Service Story – The Forgotten Bag
This airline customer service story shows the importance of communication in the event of a service failure. What could have been a horrible customer experience
Continue reading
Apple Customer Service Story – The iPod Touch
Every customer deserves the best experience from the businesses they patronize. In the past decade, Apple has made a science out of customer service. You
Continue reading